For rings, we advise you to check out our ring size guide.

Each piece in our collection is handcrafted with care, a process that takes approximately 3 to 5 business days (plus an extra 60 days for our men's rings over $200).

Delivery time varies depending on the shipping address. Most items arrive within 2 to 5 business days after production is complete and adult signature is required upon delivery.

You will be notified once the order ships and provided with a tracking number to track your package.

If you have any questions about your order’s expected delivery date, our customer support team is available to assist you.

info@kobelli.com | (800) 432-3222

We know you're going to love our exquisite pieces and exceptional customer service. That's why we're proud to stand behind our products and offer you a 100% satisfaction guarantee.

If you're not completely satisfied with your order, we offer 30-day returns or exchanges for items in brand new condition. Usage or damage will incur restocking fees.

Repeat cancellations and/or returns will also incur restocking fees.

For more details and exceptions, please refer to our Full Return Policy.

Once your order has been dispatched, you will receive an email with tracking details, allowing you to monitor its progress. Simply use the provided tracking information on our delivery partner’s website to stay updated on your shipment.

We do offer free 90 day ring resizing - within the first 30 days, we cover the shipping; after 30 days, the customer pays for shipping both ways but the resizing service remains free. Anything after 90 days, we will still service the item(s) at a low cost. See our resources page to get started.

Time for an upgrade? If somewhere down the line you decide you want something new, we do have a trade-in program for you! Reach out to us at info@kobelli.com to get started.