to upgrade
Schedule a meeting or email us at info@kobelli.com to discuss the details. Whether you want to upgrade your center stone or trade-in your old ring for a completely new piece, the choice is yours.
Ship your old Kobelli jewelry to us. Upon delivery, we will conduct a thorough inspection to ensure you receive the appropriate store credit for your item(s) based on your original order item subtotal and minus a minimum restocking fee of 25% or higher depending on the current condition. Example: if your item subtotal was $1000 before taxes after discounts, your maximum store credit is $750 if the item is in good condition. Once inspections are complete, you will receive store credit towards the new purchase.
Choose from an existing style or design your ring. Share your inspirations and preferences with our Kobelli jewelry consultant.
Choosing the stone. For custom orders, we will send you a list of lab grown diamond stones to choose from to complete the design. Prefer a natural diamond? We can do that as well!
Once your selections are complete, we will send you an invoice with the store credit applied. Store credit must be used in one transaction, Any unused credit after the new order is placed will be forfeited.
Once payment is received, we will order the stone and start the 3D CAD if model customizations are needed, which will give you an idea of the finished product. Upon your approval, production begins!
Production time is 5-7 business days or more during busy seasons. After completion, your ring will be shipped insured with signature required to your doorstep within 2 business days for orders in the US!
