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View Our Store Policy
Due to the high cost of processing fees and production of high end jewelry, we do have the following return policies in place:
• Accounts with high volume returns and/or cancellations including changing the item after production begins will receive a minimum restocking fee of 10% on the third item onwards.
• Personalized engraved pieces are subject to a 10% restocking fee.
• Monogram pieces (e.g. signet rings, initial pendants, etc.) are non-refundable.
• Custom-made orders are non-refundable.
• International orders are subject to a 10% restocking fee.
• Orders that are cancelled by the customer or by our fraud protection team are subject to a 5% restocking fee (domestic) or 10% restocking fee (international) for processing.
By placing an order, you agree to our store policies.
